Decision Support Systems Wisdom
Herbert Simon (1960) wrote, "If I am right in my optimistic prediction that we are rapidly dissolving the mysteries that surround nonprogrammed decision making, then the question of how far that decision making shall be automated ceases to be a technological question and becomes an economic question. (p. 90)"
from Simon, H. A., The Shape of Automation for Men and Management. New York: Harper and Row, 1965. Reprint of Simon, H. A. The New Science of Management Decision. New York: New York University, 1960.
appeared in DSS News, October 22, 2000, Vol. 1, No. 13
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