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Decision System

Decision systems are regularly interacting and interdependent components that make decisions. The components include some organized arrangement of people, processes, procedures, computerized applications and information. Modern organizational decision systems often incorporate computer-based programs and technologies.

Decision systems are manual or computer-based applications, routines, and technologies intended to make routine decisions, monitor and control processes, and/or assist decision makers in semi-structured or unstructured decision situations. This umbrella term includes both decision automation and decision support system technologies and applications. In general, a decision system is a set of interacting people, methods, procedures and routines for making decisions or supporting decision processes. Organizational decisions are made by simple or complex decision systems.

A decision system is a supertype concept that may include no technology or extensive computer-based decision technologies and applications. Computer-based decision tools may make a decision or aid or support decision making as part of a more complex multi-component decision system.

Related Terms: ambient intelligence (AmI), analytics, automation, automaton, business analytics, decision automation, decision support systems, decision management system


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