Evaluating Decision Support Systems Projects


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Table of Contents

Evaluating Decision Support Systems Projects

Scope of DSS Project Evaluation

An On-Going DSS Project Evaluation Process

Evaluation Tools and Techniques

Cost-Benefit Analysis

Cost-Benefit Process

Cost Factors

Benefit Factors

Cost-Effectiveness Analysis

Scoring Approach

Other Scoring Factors

Incremental Value Analysis

R & D Options Approach

Qualitative Scenario Approach

DSS Project Technical Risk

Evaluating International and Cultural Issues

Location Issues?

Cultural Issues?

Data Sources?

Localizing a Decision Support System

Author: D. J. Power

Email: power@dssresources.com

Home Page: http://dssresources.com