United Airlines Standardizes On Brio Software To Address Its Business Intelligence Needs



Brio Delivers Analysis and Web-Based Reporting Solutions to United Airlines Employees



SANTA CLARA, Calif., December 10, 2001 -- Brio Software (Nasdaq: BRIO), a leading provider of next-generation business intelligence tools and applications that help Global 3000 companies achieve breakthrough business performance, today announced that United Airlines (NYSE: UAL) has selected the Brio Performance Suite™ as the business intelligence standard for its data warehousing initiatives. By deploying Brio's Performance Suite, United can provide analysts with access to mission-critical information from its data warehouse and link the results to other sources across the corporation.

"We began using Brio's solutions two years ago in our Resource Planning division and have recently decided to deploy Brio to data warehouse users across the United organization," said Casey Hossa, director ISD sales & marketing applications at United Airlines. "Brio offers a very robust and easy-to-use set of tools and applications that are compatible with a variety of our information environments, which is why we are declaring it as the standard for our data warehouse."

United Airlines analysts will use Brio's solutions to perform informal queries, analysis and reporting using an integrated database of ticketing, booking, scheduling, passenger and operational information. Brio helps drive business performance and maximize profitability by presenting analysts across the corporation with information to determine the consequences of business decisions, to evaluate new business opportunities and to assess the cause and effect of competitive actions in the marketplace. United will also use Brio's capabilities to schedule batch reports and queries, to generate alerts and to publish targeted reports for users across the enterprise.

"We are extremely pleased to be working with one of the largest airline carriers in the world," said Don Beck, executive vice president, worldwide sales, Brio Software. "With Brio's tools and applications, United Airlines has the capacity to effectively derive higher business value from all of its existing enterprise information sources to help maximize profits and drive better business decisions."

About United Airlines
United Airlines offers nearly 1,650 flights a day on a route network that spans the globe. News releases and other information about United Airlines can be found at the company's website, www.united.com.

About Brio Software
Brio Software is a leading provider of next-generation business intelligence tools and applications that help Global 3000 companies achieve breakthrough business performance. Widely recognized as one of the easiest-to-use and deploy solutions in the industry, the Brio Performance Suite expands business intelligence beyond advanced query and analysis technologies to include powerful information delivery through enterprise-class reporting and personalized performance dashboards. Used by nearly 70 percent of the Fortune 100, Brio products empower individuals, workgroups and executives in an organization to turn enterprise information into actionable insight, so superior decisions and business performance result. Founded in 1989, and headquartered in Santa Clara, CA, Brio products and services can be found around the globe at www.brio.com.

The Brio Performance Suite is a trademark of Brio Software.

The statements in this press release regarding the results and improvements obtained based on the implementation of Brio Software applications within United Airlines are "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities and Exchange Act of 1934, as amended. Such statements are subject to risks and uncertainties that could cause actual results to differ materially from those anticipated. Such risks and uncertainties include, but are not limited to, changes in business strategy, quality and integrity of data inside the Brio applications, limited resources for product installation and integration of the Brio Software applications at United Airlines sites, specific software versions at United Airline sites, as well as Brio's future product direction and general economic conditions. For a more complete discussion of risk factors that could affect Brio's current and future operating results, see the discussions in Brio's reports filed with the SEC from time to time, including but not limited to Brio's Annual Report on Form 10-K for the year ended March 31, 2001 filed with the SEC on June 29, 2001 and Brio's Quarterly Reports on Form 10-Q for the quarter ended June 30, 2001 filed with the SEC on August 14, 2001 and for the quarter ended September 30, 2001 filed with the SEC on November 14, 2001.