SAP and Crystal Decisions Integrate Formatted Reports and Information Delivery Through Combined OEM and Reseller Agreement

SAP and SAP Portals to Deliver Additional Presentation-Quality Reports on Critical Corporate Information From SAP and Non-SAP Data Sources Through Crystal Decisions’ Web-Based Reporting Solutions

WALLDORF, Germany - October 9, 2001 - SAP AG (NYSE: SAP) and Crystal Decisions, the makers of Crystal Reports, today announced they have signed a strategic agreement to integrate Crystal Decisions’ formatted reporting and Web-based information delivery technologies within the data warehouse component (SAP® Business Information Warehouse (SAP BW)) of mySAP™ Business Intelligence (mySAP BI) and of the® e-business platform.

Through the agreement, customers of SAP and SAP Portals, Inc., will have seamless access to Crystal Decisions presentation-quality reporting, sophisticated pixel-level layouts and Web-based distribution capabilities for all solutions, including mySAP™ Customer Relationship Management (mySAP CRM), mySAP™ Supply Chain Management (mySAP SCM), mySAP™ Product Lifecycle Management (mySAP PLM), mySAP™ Financials and mySAP™ Human Resources (mySAP HR).

“Enterprise platforms that integrate reporting features and functions with business content represent a step forward in maximizing return on information assets,” said Barry Wilderman, senior vice president of Application Delivery Strategies at META Group. “Bottom line — an effective integration effort, such as that between Crystal Decisions and SAP, means a more positive experience for the customer.”

mySAP BI provides decision-support solutions such as query, reporting and multidimensional (OLAP) analyses for collaborative decision making, allowing users to access information any time or anywhere, including through mobile devices. Through the OEM agreement, SAP customers will have the ability to activate formatted reports to an unlimited number of users out of a pool of predefined Crystal Reports with mySAP BI standard business content such as financial statements. The tightly integrated solution complements the Web-based reporting capabilities provided by SAP BW, and enables organizations to easily distribute and share secure, interactive reports inside and outside the company using multiple SAP and non-SAP data sources.

The deal includes a worldwide reseller agreement through which SAP and SAP Portals will resell Crystal Enterprise, and an unrestricted Crystal Reports Designer, to customers seeking to create new custom formatted reports and to extend capabilities beyond those included with the OEM. The reseller agreement provides customers with enhanced capability to accommodate even the most sophisticated formatting or layout requirements and allows users to easily create, schedule or view Web-based or printed formatted reports supporting mission-critical business decisions.

“As a result of this agreement, customers can realize the additional value of combining the world-leading reporting technology from Crystal Decisions for formatted reporting capabilities with the superior analytic capabilities of mySAP Business Intelligence,” said Klaus Kreplin, executive vice president of SAP Portals.

“This strategic agreement with SAP further solidifies our position as a standard for Web-based reporting,” said Greg Kerfoot, chief executive officer and president of Crystal Decisions. “This partnership with the leading vendor for enterprise applications in the marketplace demonstrates our long-term commitment to extend alliance and integration efforts for the benefit of SAP customers.”

About Crystal Decisions
Crystal Decisions, formerly Seagate Software, is a privately held Seagate company owned by a group of investors that include Silver Lake Partners and Texas Pacific Group. Crystal Decisions is an information infrastructure company, which provides award-winning reporting, analysis, and information delivery solutions. The company’s world-class products are used by millions of customers in thousands of companies worldwide and include Crystal Analysis, Crystal Enterprise, Crystal Reports and Holos. Crystal Decisions can be found on the Web at

About SAP Portals
The enterprise portal and information management products of SAP Portals, Inc., provide the simplest, most powerful way for people to directly take charge of information and processes. People are empowered with one entry point to the wide variety of structured and unstructured information, Web content management, collaboration tools, CRM, SCM and ERP systems, as well as legacy systems already in use in the business. SAP Portals creates value and a competitive advantage for organizations and their employees, partners and customers by empowering people to collaborate effectively anywhere, at any time. SAP Portals is a wholly owned subsidiary of SAP AG (NYSE: SAP) with headquarters in Silicon Valley, Calif. For more information about SAP Portals, visit us on the Web at or call (800) 360-3328.

About SAP
SAP is the world’s leading provider of e-business software solutions. Through the® e-business platform, people in businesses around the globe are improving relationships with customers and partners, streamlining operations, and achieving significant efficiencies throughout their supply chains. Today, more than 15,000 companies in over 120 countries run more than 36,000 installations of SAP® software. With subsidiaries in over 50 countries, the company is listed on several exchanges including the Frankfurt stock exchange and NYSE under the symbol “SAP.” (Additional information at

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “believe,” “estimate,” “intend,” “may,” “will,” “expect,” and “project” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission (the “SEC”), including the SAP Annual Report on Form 20-F for 2000 filed with the SEC on March 28, 2001. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

Copyright © 2001 SAP AG
SAP, the SAP logo,, mySAP and all other SAP products and services mentioned herein are trademarks or registered trademarks of SAP AG in Germany and several other countries. Crystal Decisions, Crystal Reports, Crystal Enterprise, Crystal Analysis and Holos are either a registered trademark or trademark of Crystal Decisions, Inc. Seagate is a registered trademark of Seagate Technology LLC. Other product or service names mentioned herein are the trademarks of their respective owners.

For press or analyst inquiries, contact:
Gerhard Rickes, SAP AG, +49 6227 7-44217,
Ian Galbraith, Corporate Communications for Crystal Decisions, +1 (604) 974-2370,
Kami Lohry, Waggener Edstrom for SAP Portals, +1 (503) 443-7000,