UNION FINANCIERE DE FRANCE SELECTS CROSSWORLDS SOFTWARE FOR BUSINESS PROCESS AUTOMATION AND STREAMLINED CUSTOMER SERVICE Burlingame, Calif. - September 5, 2001 - CrossWorlds® Software Inc. (Nasdaq: CWLD), a leading business integration software provider, announced today that Union Financière de France (UFF), a bank specializing in asset management counseling to individual investors and companies, has selected CrossWorlds' Business Integration Management System. With CrossWorlds' solution helping to streamline business processes dedicated to customer service, as well as commissions and contracts management, UFF's client base will have a simplified process for accessing account information and a more streamlined approach to managing their financial assets. Phase 1 of the CrossWorlds implementation started in January 2001. CrossWorlds' solution was utilized to integrate UFF's customer relationship management (CRM) solution with their third party legacy systems. Anticipated completion for Phase 2 is the end of 2001 and will consist of integrating the applications of UFF's information system (mainly Oracle 11i for Windows 2000 and specific applications for AS400) for all the remaining business processes, such as commission and product management. Established with a goal of providing top counseling to its clients, Union Financière de France provides a wide range of asset management options extending from property investment to life insurance for individual clients. Union Financière de France also offers companies solutions in the form of pensions, salary-based savings plans and medium-term liquid assets management. "We carried out an in-depth study of the EAI market in order to choose exactly the right tool which would help to transform our service-oriented information system into a system that focuses on relationships with clients," said Jean Genge, general administration manager at Union Financière de France. "After careful consideration and comparative prototyping, we chose CrossWorlds because of its ability to offer an overall architectural solution which makes it possible to isolate applications from each other and which guarantees the scalability of the information system. This partnership strengthens our position as the leader in the asset-management market." "The fact that Union Financière de France has deployed CrossWorlds' solution further demonstrates that our integration technology is the right fit for the diverse financial services industry," said Fred Amoroso, president and chief executive officer of CrossWorlds Software. "We are pleased to count UFF among our French customers. By putting CrossWorlds' platform in place, Union Financière de France is in a position to acquire an overall and consistent understanding of its clients' data which is imperative in order to maintain a strong competitive advantage." About the Union Financière de France (UFF) Founded in 1968, Union Financière de France is a bank specialized in consultancy on asset management, offering products and services suited to individual and corporate clients. Its range of services includes property, investment and life insurance as well as a wide range of solutions intended for companies (pension savings plans, salary-based savings plans, management of liquid assets over the medium term, etc.). UFF has a network of 33 branches and 1186 employees,with an additional 300 head-office employees. In 2000, UFF had 137,000 clients, 123,000 of them individuals and 14,000 companies. UFF is listed on the Second Market of the Paris Stock Exchange, code Sicovam 3454. For more information, please visit the following web site: http://www.uffbanque.fr About CrossWorlds® Software CrossWorlds Software, Inc. provides a comprehensive suite of business integration software that unites and extends business processes. Our combination of products - business process integration modules, sophisticated, easy-to-use tools and a patented, scalable architecture - make integrating processes within the enterprise and across the Internet possible. By focusing on business process automation, companies use CrossWorlds to streamline and improve internal operations and trading relationships. Our products help companies reduce information technology costs, increase productivity and improve responsiveness to customer demands. Along with our products, CrossWorlds offers a skilled, global services organization experienced in the complex challenges of enterprise-wide and e-business integration. Together, CrossWorlds products and services not only enhance our customers' competitiveness, they give them immediate cost savings by cutting the time needed for implementation. The company's customers include industry-leading companies such as Caterpillar, The Dow Chemical Company, DuPont, Ingersoll-Rand, Nortel Networks, Norwich Union, Sony, Telekom Austria, Telecom Mobile Limited (New Zealand Telecom) and Whirlpool Corporation. CrossWorlds (Nasdaq: CWLD) is based in Burlingame, Calif. with European headquarters in Munich, Germany and other offices in the United Kingdom and France. Additional information can be found at www.CrossWorlds.com . Subject: CrossWorlds Unites with UFF Date: Wed, 5 Sep 2001 10:47:06 -0700 From: "Boggs, Casey (BSMG)" To: "'power@dssresources.com'" Daniel - Per your request and posting on DSSResources.COM