Quiver Unveils QKS Topic Advisor™, Accelerating Taxonomy Deployments

FOR IMMEDIATE RELEASE

Quiver Unveils QKS Topic Advisor™, Accelerating Taxonomy Deployments

Hybrid Topic Generator Provides The Most Efficient Tools To Create and Maintain An Accurate Taxonomy

San Mateo, CA - June 26, 2002 - Quiver, Inc., a premier provider of categorization software for enterprise and online content, unveiled today the second product in the Quiver Knowledge Suite, QKS Topic Advisor™. QKS Topic Advisor is the most effective way to create and evaluate categories in a taxonomy, while ensuring the highest level of accuracy in organizing information. The hybrid taxonomy topic generator rapidly scans a corpus of documents and generates suggested topics for human review and approval. Whether used to speed taxonomy implementation or enhance a live directory, the system gives information managers complete control, with the ability to accept, reject or modify results. This offers Global 2000 enterprises the ability to implement the most useful and relevant taxonomy for end user information retrieval, improving productivity and information sharing.

"Organizing information is critical for most enterprises in today's state of information overload. Presenting end users with an accurate resource for information retrieval and collaboration is fundamental for increasing productivity," states David Yockelson, Vice President of E-Business Strategies at Meta Group. "A blending of automated technology with human review and approval offers advantages for Global 2000 organizations struggling to manage their unstructured data. The combination approach is paramount for high-value content institutions such as those dealing with compliance or research related content."

Traditionally, taxonomy and topic generation have been either entirely manual or entirely automated. Just as with automated content categorization, technology alone cannot produce the level of accuracy needed when automatically producing new topics. QKS Topic Advisor is a taxonomy auto-topic generator that blends advanced content clustering technology with an intuitive topic management interface. This enables maximum control and accuracy of published results, delivering a flexible and customizable option for customers looking to deploy and manage the highest quality directories. Global 2000 customers are able to ensure that only the most useful topics are presented to end users, improving productivity and cost savings by reducing time wasted searching for information.

"Quiver is pleased to provide Global 2000 enterprises with another unique product for building and maintaining taxonomies. QKS Topic Advisor continues the Quiver tradition and commitment to providing customers with the most accurate applications for organizing, managing and distributing information," states Scott Potter, Chief Executive Officer, Quiver, Inc. "QKS Topic Advisor helps enterprises develop structure around their distributed content and create an intuitive way to navigate through it, customized to their business needs. By blending human review with auto-topic generation, end users are ensured the most useful and consistent framework within which to share and discover information."

QKS Topic Advisor assists with the process of creating and maintaining a taxonomy, while providing an intuitive interface for category review and approval. The product combines an algorithmic content clustering engine that automates the process of identifying and training topics with an intuitive interface for topic results review and approval. This provides information managers with maximum control over the creation and maintenance of taxonomy topics during any stage of information management initiatives. When first deploying a new directory, QKS Topic Advisor may be used to analyze unstructured data and suggest topics or nodes around subject matter clusters. In addition, Global 2000 customers utilize the product to help identify new topics for an existing taxonomy, or aid in splitting topics to maintain an optimal end user experience.

QKS Topic Advisor features include:

Automated Topic Creation - The Efficiency of Technology

Clustering Algorithms: Efficiently automates the process of creating and defining taxonomy topics, suggesting a topic name, keywords, and proposed content for the category

Multiple Document Type Support: Comprehensive coverage of internal and external information

Content Filtering: Predictable control over what information is included in the topics whether from existing topics, previously uncategorized content, or entire search indices

Confidence Ratings: Automatically assigned content scores provide insight into document relevancy within new, split and merged topics

Review and Approval Interface - The Accuracy of Human Intelligence

Topic Advisor Initialization: Intuitive interface for managing every stage of topic creation and definition, fully integrated within the QKS Classifier workflow

Topic Quantity Definition: Flexibility to pre-define the target range or exact number of topics to be automatically generated

Results Panel: Easy-to-use interface for viewing, editing and approving the results of each clustering run

Drag & Drop Functionality: Quickly accept proposed topics by dragging and dropping into desired areas of the live taxonomy

Individual Topic Control and Ownership: Distributed workflow enables multiple information managers across the enterprise to create, split and merge their assigned topics individually

For more information on QKS Topic Advisor, visit http://www.quiver.com/products/topicadvisor/index.html

Availability

QKS Topic Advisor is available immediately. To request a product demonstration or evaluation, contact Quiver at sales@quiver.com or 1-650-653-3577.

About Quiver, Inc. - Knowledge Is Your Advantage™

Quiver, Inc. develops and markets information management software that provides the most intuitive and accurate categorization of enterprise and online content. Building on its core technology competencies in information classification, ranking and retrieval, the company delivers the Quiver Knowledge Suite™ (QKS). This portfolio of information management products is making Global 2000 enterprises more efficient and more productive. QKS Classifier™, the company's flagship product, is an end-to-end categorization and taxonomy application that provides the most accurate and efficient way to organize, manage and distribute information. QKS Topic Advisor™, the newest product in the Quiver Knowledge Suite, automatically generates taxonomy topics for human review speeding initial implementation and enhancing the management and growth of existing directories.

Quiver is a privately held company with headquarters in San Mateo, California. The company is backed by leading venture capital firms including Hummer Winblad Venture Partners; London Merchant Securities; Weiss, Peck & Greer; El Dorado Ventures; Weber Capital and Partech International. Quiver customers include Federal Express, Boehringer-Ingelheim, Pepsi Bottling Group, Northwestern Mutual Life, among others; partners include IBM WebSphere, Inktomi, NextBrick, and other information technology industry leaders. Quiver is a KMWorld Magazine 'Top 100 Company That Matters In Knowledge Management' for 2002, an EContent Magazine 'Content 100' company for 2001, and a Demo 'Company To Watch' for 2000. For more information, visit www.quiver.com.

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Media Contact:

Roz Chapman
Sr Director, Corporate Marketing
Quiver, Inc.
Tel 650-653-3577
rchapman@quiver.com

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Copyright 2002, Quiver, Inc. All Rights Reserved. Quiver, Quiver Knowledge Suite, QKS Classifier, QKS Topic Advisor and Workflow Memory are trademarks or registered trademarks of Quiver Corporation of the United States and other countries. All other trademarks and company names referenced herein are the property of their respective holders.