PLD Group Enriches Customer Service with Oracle(R) Daily Business Intelligence

Transparent Management Reporting Allows Procurement Organisation to Provide Direct Customers Access to Performance Information

REDWOOD SHORES, Calif., April 26, 2004 -- PLD group, an independent European provider of procurement and logistical services for the petrochemical industry, has implemented Oracle(R) Daily Business Intelligence to improve reporting to customers and maximize transparency of internal and external processes. The immediate availability of complete and accurate management information allows PLD group to enhance its outsourcing service to customers and improve market competitiveness.

Insight for leadership

PLD group is actively deploying the latest developments in procurement such as e-procurement systems, reverse auctions and B2B marketplaces in order to become the leading procurement player in Europe. The implementation of Oracle Daily Business Intelligence fits into PLD group's proactive approach to deliver the highest level of service to its industrial customers for outsourced procurement, distribution, inventory and maintenance management.

Oracle Daily Business Intelligence, which is the embedded management reporting system of the Oracle E-Business Suite, enables PLD group to acquire detailed customer and employee information on critical success factors in the supply chain. The system provides visibility to the number of placed purchase orders for each supplier and every individual buyer. It also reports on supplies that need special attention, return shipments, items that have to be ordered and outstanding invoices.

Daily reporting of objectives achieved

Initially, customers who outsourced their buying processes to PLD group were not able to track their supplies at any given point in time. Since the implementation of Oracle Daily Business Intelligence, which took only two months, they have direct access to all the information related to the status of their orders through a dedicated portal. This makes it possible for customers to track whether PLD group achieves the objectives they've agreed on. Oracle Daily Business Intelligence is seamlessly integrated with Oracle E-Business Suite, which PLD group deploys to maximize business process efficiency at all organizational levels. The business intelligence system thus enables PLD group's management to track the performance of specific departments or the entire company.

"This Web-based management reporting system allows us to streamline our service to customers and the related decision-making processes, whilst we can minimize disparate reporting tools," said Sander Lapre, Director Operational Affairs, PLD group. "Oracle Daily Business Intelligence helps us make our offer even more attractive for our customers in the highly competitive petrochemical industry, where speed and quality become more important every day."

About PLD group

PLD group B.V. is the holding company of several subsidiary companies such as, UTT logistics Contracts B.V., UTT logistics Nigeria B.V., UTT logistics International B.V., UTT logistics/Tecnorth Limited, PLD Shared Services B.V. Its core-business is acting as an "independent" procurement organisation with specific knowledge of a wide range of MRO materials. The PLD group currently has operations in the Netherlands, Germany and the United Kingdom. The operating companies provide procurement and logistical services to the European as well as global operations of the world's largest industrial organizations, such as Royal Dutch/Shell and Akzo Nobel. Website: http://www.pldgroup.com

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