Book Contents
Ch. 12
Evaluating Decision Support Systems Projects
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Contents
Introduction
DSS Project Evaluation Process
Evaluation Tools and Techniques
Cost-Benefit Analysis
Cost-Effectiveness Analysis and Incremental Value Analysis
Qualitative Benefits Scenario Approach
Research and Development Options Approach
Scoring Approach
DSS Project Evaluation Criteria and Risk Factors
International and Cultural Issues
Ethics and Privacy Issues
Conclusions
Questions
Case Example - Metropolis International Airport
References
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