Clients Have Self-Service Access to Operational and Managerial Reports via Brio Portal

SANTA CLARA, Calif., August 27, 2002 -- Brio Software, Inc. (Nasdaq: BRIO), a leading provider of next-generation business intelligence tools, today announced that Towers Perrin, a global consulting and administration firm, has deployed the Brio Performance Suite™ to provide clients with access to benefits and administration service center reports. With this secure web-based solution, Towers Perrin’s Administration Solutions division is providing self-service report access to clients and experiencing increased client satisfaction as a result. More than 40% of Towers Perrin Administration solution clients are currently using the system with the remaining clients to be added within the next 6 months.

"An important part of our service offering is providing our clients with convenient web-based access to their data in an easy-to-use format. Selecting Brio was a key step in providing such a service," said Wayne Guymon, CIO Towers Perrin Administration Solutions.

By implementing the Brio Performance Suite, Towers Perrin is able to deliver self-service electronic reports to both internal and external customers in a wide range of reporting options. Towers Perrin clients now have the ability to log into the secure portal, rather than telephoning their client services team, and within minutes receive their customized reports, enabling near real-time decision-making. Each client’s private, opening page contains charts, graphs, and links to detailed reports. In just a few simple clicks, clients now have easy access to human resource, compensation and benefits data. In only four months, Towers Perrin was able to evaluate, purchase, and go live with an out-of-the-box version of the Brio solution that reached nearly 25% of its clients. Two employees then implemented a second phase, adding case management reporting, in just one additional month.

"The Brio suite is truly the tool to solve multiple business problems. Its ease of use and rapid deployment capabilities enabled us to streamline delivery of routine reporting to clients via the self-service Client Portal. Brio Intelligence and Brio Reports provide the mechanism to deploy sophisticated reporting solutions that add capabilities that our clients demand and differentiate our service offering in the benefit administration marketplace," adds Michael D. Boyer, Director of data management, Towers Perrin Administration Solutions.

"Towers Perrin’s selection of the Brio Performance Suite provides an easy to use and deploy solution with a proven, secure, web interface," stated Mike Levine, executive vice president of sales, general manager of the Americas, Brio Software. "Organizations all over the world claim to put their customers and clients first. Using Brio tools, Towers Perrin is delivering a reporting solution that clearly delivers on that promise."

About Towers Perrin
Towers Perrin is a global consulting and administration firm that helps employers manage their investment in people to achieve measurable performance improvements. It specializes in human resource strategy and service delivery, benefit and compensation design and implementation, employee and organizational communication, HR technology and administration services. Towers Perrin has more than 9,000 employees in 78 offices in 23 countries. More information about Towers Perrin is available at

About Brio Software
Brio Software is a leading provider of next-generation business intelligence tools that help Global 3000 companies achieve breakthrough business performance. Widely recognized as the easiest-to-use and deploy solution in the industry, the Brio Performance Suite expands business intelligence beyond advanced query and analysis technologies to include powerful information delivery through enterprise-class reporting and personalized performance dashboards. Used by 75 percent of the Fortune 100 and more than 2 million people, Brio products empower individuals, workgroups and executives to turn enterprise information into actionable insight, resulting in superior decisions and business performance. Founded in 1989, and headquartered in Santa Clara, CA, Brio products and services can be found around the globe at

Brio Intelligence, Brio Portal, Brio Reports, Brio Performance Suite and the Business Performance Software Company are trademarks of Brio Software.

All other company and product names are trademarks and/or registered trademarks of their respective holders.

The statements in this press release regarding the past and future implementation of Brio products at Towers Perrin are "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities and Exchange Act of 1934, as amended. Such statements are subject to risks and uncertainties that could cause actual results to differ materially from those anticipated. Such risks and uncertainties include, but are not limited to, changes in business strategy, changes in Towers Perrin’s software deployment, as well as Brio's future product direction and general economic conditions. For a more complete discussion of risk factors that could affect Brio's current and future operating results, see the discussions in Brio's reports filed with the SEC from time to time, including but not limited to Brio's Annual Report on Form 10-K/A for the year ended March 31, 2002 filed with the SEC on June 5, 2002 and Brio’s quarterly report on form 10-Q for the quarter ended June 30, 2002, filed with the SEC on August 14, 2002.